If the order not yet been ship out, then you can cancel it by email us at sales@knkfishing.com. You may also use Contact Us form to inform us. Kindly include your order number which you wish to cancel in the email. After  completely cancel the order, full refund will be made to you. Please note that an order cannot be cancelled if already processed shipment.

Yes, kindly contact us if you’re looking for any fishing tackle products which you can’t find or see it at our website. We will try our best to source it out for you.

At KnKFishing.com, we accept all major credit cards such like Visa, Master, AMEX, Dinners, JCB and Discover. We also gladly to accept Paypal, Bank Wire Transfer and Western Union as well. Please noted that we DO NOT accept money orders and personal checks.

We can deliver to anywhere in the world except Indonesia and Israel.

All orders will dispatch within 24 - 72Hrs after payment is received unless the item is a back ordered item. Express Courier Service will usually take within 3 to 7 working days to arrive for most countries. Whereas Standard Airmail take around 7 - 21 working days depending on the delivery destination.

Import duties and/or taxes may be imposed by your local government on shipments from outside your country. Customs policies vary widely from country to country. You should contact your local customs office for further information. However, most of our customers from USA & Australia were not imposed for any import duties.

In case if your ordered item(s) is out of stock, we will notify you via email with the estimated of stock arrival time. You can then decide to wait for the new stock or exchange to other models or cancel the order.

Yes, all fishing reels purchased from us will have full one year warranty services covered by KnKFishing. These warranty does not cover claims for problems caused by normal wear and tear, improper use, neglect or saltwater emersion.

KnKFishing gladly to offer 30 Days Money Back Guaranteed. If for any reason you are not completely satisfied with the product you received, simply return it within 30 days for a refund (shipping and handling charges will NOT be refund). The returned item must be in new condition and in the original packaging with all of its paperwork, and any other items that came with it. Customer is responsible for return shipping charges if any applicable. You will receive the refund upon our receipt and inspection of the returned goods.

It’s simple, just use our Contact Form to send us any inquiries you might have. We will reply to you within 24 hours during business day.